Crash reports should be taken after the moment the mishap occurs. To get them, please follow the procedure:
- when the matter takes place, remember the time it happened and navigate to the folder on your device: Settings → Privacy → Diagnostics & Usage → Diagnostic & Usage Data;
- find the necessary report file guided by the game name and the time of the crash;
- open it and copy the content: press and hold on the text to see the options → extract the text by sliding apart the cursors showing the fragment borders → press Copy;
- paste it in your message and send to our Support Team.
Your assistance is greatly appreciated!
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