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I collected the Toy Manor artefact but didn't charged it – all the items disappeared.

Collections items cannot disappear in the game for no particular reason.
Note that the game includes a lot of actions that require charging collections and for several times. For example, each room in the basement has such an action and each boss. In most of such actions the results for charging collections are exchanged for reward chests. As soon as you have collected the necessary amount of items, the game will show you a window of completed action.
In this case you completed the Manor Inhabitants' Childhood action on gathering all the cuddy collections for five times and received the reward chest. Herewith, the resultant items are taken from your game. Now it will be easier to gather collections for the second time.
Please, pay attention to the messages in the pop-up windows in order to avoid any inconveniences possible.

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