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I received a quest, found the item/charged the collection but the task was not recognized in the game.

Items for quests are taken into account only if they are found while completing the relevant quest that is according to the task given and its description.
The charged collection is taken into account only if it was activated according to the quest after it was received in the game and not earlier. In case you have already charged it and the task is not registered, you should activate it again. The ways you can get the necessary items are described in the quests windows.

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