I wanted to activate a collection/charge an artefact but the items disappeared.

Collections items cannot disappear in the game for no particular reason.
Note that the game includes a lot of actions that require charging collections and for several times. For example, each room in the basement has such an action and each boss. In most of such actions the results for charging collections are exchanged for reward chests. As soon as you have collected the necessary amount of items, the game will show you a window of completed action. Please, pay attention to the messages in the pop-up windows in order to avoid any inconveniences possible.

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