Did you lose your account? You can easily recover it by yourself, and here's the way of doing it:
1) Make sure you've added the correct Google Play/Amazon account in the Settings of your device.
2) Open the game, once you’re logged into the correct Google Play/Amazon account. Guns of Boom will prompt a message asking you to load the correct game account. If you can’t retrieve your lost account with the address you’re using now, it's probably not the right one.
WARNING: If you load multiple accounts on a single device, you may lose access to one or more of them in the process!
If you still can't get your account, write a message to our Support Team including as many of the following details as you can:
1) Exact Username and Clan Name of your lost account (or Player ID if possible).
2) Exact level of your lost account.
3) Your current Player ID.
4) Explain how you lost the account.
IMPORTANT: Devices that support neither Google Play nor Amazon Store cannot be used to back up your account.
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