All messages are divided into two categories: system and personal. System messages appear automatically and inform union members about important events. These messages are highlighted in blue and have an exclamation mark next to them. Some system messages have a convenient quick access button in them that will take you right to the quest objective.
Personal messages are those created by you and the members of your union. You can read these separately on the chat tab with the man icon. On the tab with the crown icon, you can read both system and personal messages.
The indicator on the subsequent tab will always show you what messages you've received.
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